We’re Klaviyo’s 2026 Agency Partner of the Year for the Americas.
OUR PURPOSE!
We exist for one reason: to drive positive and trackable ROI for our clients.
OUR PROMISE
Every strategy we implement and every decision we make is aimed at making your business more profitable.
Our Unique Approach
Integrated Strategy Approach
We blend key digital marketing elements—from email and SMS to paid ads and optimization.
Customized Client Partnerships
We forge partnerships. Understanding your specific needs allows us to tailor strategies that truly fit your business.
Data-Driven Results
We constantly track and tweak our campaigns to always improve the results we deliver to you.
HOW DO WE DO IT?
Our process is designed to understand your unique needs, craft tailored strategies, and deliver measurable success.
We Listen and Learn
You know your business better than anyone else. We begin every engagement by listening to what you want, what your goals are, who your customers are, what has driven your success to date, and the areas where you feel you need the most help.
We Analyze and Compare
We compare your e-commerce presence to our optimized blueprint. We find the areas where you’re strong and where there is opportunity for more revenue.
We Strategize and Prioritize
After seeing all the opportunities for increased revenue we prioritize them in the order that will drive the quickest and greatest Increase in sales.
We Deliver and Scale
Once we have a plan we get working doing what we do best: optimizing your e-commerce business to scale your revenue and profits. We find the money being let on the table and get it flowing into your business
Our Warriors
The driving force behind your success
Zak Cassady-Dorion
CEO
Isabel Ureña
Director of Delivery
Emil Gjorgjijev
Head of Website
Nathaniel Pitchan
Head of Creative
Flor Zanetic
Head of Paid Media
Jono Roger
Head of Retention
Maria Sánchez
Executive Assistant
Xiomara Angulo
Account Executive
Natalia Bernal
Sr Graphic Designer
Nathalia Ochoa
Graphic Designer
Roselys Rosales
Motion Designer
Paz González Vila
Sr Graphic Designer
Rocio Gomez
Sr Graphic Designer
Marisa Marroquín
Conversion Copywriter & Content Strategist
Silvia Suarez
Copywriter
Vanesa De La Cruz
Sr Paid Media Strategist
Nitzia Ruiz
Sr Paid Media Strategist
Alejandra Lemos
Sr. Paid Media Strategist
Mariana Castañeda
Sr Account Strategist
Léa Walhin
Retention Strategist
Joseph Ascanio
Implementation Strategist
Isabella Ravelo
Retention Strategist
Belle Salinas
Retention Strategist
Mauricio Carias
Retention Strategist
Camila Santos
Retention Strategist
Diana Vásquez
Website Specialist
Hugo Rincón
Shopify Specialist
GET THE AUDIT
This isn’t an AI form-fill or auto-generated checklist. It’s a real audit by a team of strategists who’ve helped scale DTC brands to $500K+ in Year 1, generate 49% of revenue through Klaviyo, and pull 2,000% ROAS from paid media.
We’ll break down what’s holding you back and turn that insight into a clear, actionable plan you can use to grow, whether you work with us or not.
Why Brands Trust ECD
- 20+ Years of Digital Marketing Experience. You get a team of experts in ecommerce, performance, and retention from all around the globe.
- $3M in Sales Growth. 8.7X ROAS. 64% of Revenue from Email & SMS. These aren’t vanity metrics. They’re the standard for brands we partner with.
- Clear Next Steps. No vague insights. You’ll know what’s working, what’s broken, and where the biggest revenue lifts can be.
- Platform Expertise. Klaviyo Master Elite Partner, Meta, Google, PostPilot, Shopify. We know what performs, and we own them.
